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"Realized today were once a dream."- Seçkin S. Durası

I share with everybody the details of each project I have done, the problems that I have encountered, and the solutions to the problems. I aim to get different views, to contribute individual productions to the communities, to transfer everybody success to followers.

The idea, products, services, information and projects are licensed and registered.

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Web and Graphic Design Specialist

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Graphic design productions must be realized through a joint business partnership between the customer and the designer. The dominance of one of the parties is important in terms of ending the discussions without reaching further dimensions. It is necessary to be understanding, to give importance to the ideas of the other side, and to look at the events from the perspective of the opposite side from time to time.
Customer Communication With Web Graphic Designer

Customer Communication With Web Graphic Designer

Graphic design productions must be realized through a joint business partnership between the customer and the designer. The dominance of one of the parties is important in terms of ending the discussions without reaching further dimensions. It is necessary to be understanding, to give importance to the ideas of the other side, and to look at the events from the perspective of the opposite side from time to time.

The problems that we, graphic design specialists, face often are customer-driven problems. Despite the fact that almost every outsider idea can be produced in design, the uncertainty of the customer is in conflict with the wrong decisions, such as insistence on erroneous production on the technical side of the business which looks good from aesthetic point of view.

Is The Customer Always Right?

In this article I will provide you with information about the types of customers I have taken as a public relations student besides web graphic design. A little bit of book information, but almost the same as real profiles.

First of all, there are four types of customers. Make it a title with color, behavior and character names.

As color: Green, Red, Yellow, Blue.

Behavior: Comfortable, Serious, Happy, Rigorous.

  • Green, Comfortable: Humorous, comfortable, listening-focused, mediator is the type of customer. They do not want to hurt the other person.
  • Red, Serious: They do not wait for help, they are always right, there is no tolerance for criticism, it is the type of customer who does not give up their desires.
  • Yellow, Happy: They have the same green features but they are energetic, practical intelligent and solution focused.
  • Blue, Rigorous: Prudent, regular, planned, perfection are essential concepts. It is also the type of customer who has strict rules and does not accept change.
  • How Well Do You Know Your Customer?

    If your customer looks like one of the above-mentioned types, try to fit the mold. For example Red - If you are a serious customer type, never refrain from making your final decision. Present your ideas but leave the final decision to your client. If your customer is following the Green - Comfortable type, first present your options to the customer and specify his or her own preference afterwards. They will usually make a final decision about your choice.

    For web and graphic designers; It is so important to produce project ideas, to create drafts, to make products, but to use communication channels effectively. Communication with your customer is even more important than revealing the product / service. If your initial communication is not healthy, the project may be started before the deadline, even worse may be canceled on the day of delivery.

    Remember to improve yourself in the field of communication.

    Take care of yourself.

        

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